Fractional Solutions

Onboarding and Orientation Systems

Every new hire should feel engaged and know how their work moves your business forward. Too often, orientation is a lottery that depends on who happens to be onsite in their first few weeks.

Every onboarding system we build has two central deliverables.

First, a single, searchable intranet site in your branding. New hires find everything they need for their first 90 days and beyond.

It brings together:

  • Welcome messages from key executives and team leads
  • Policies and expectations
  • Processes and procedures (including common issues and resolutions)
  • System, tool, and equipment demonstrations
  • Safety and security protocols
  • Dress code and personal protective equipment (PPE) rules
  • And more

Second, role-based onboarding plans. Each plan walks a supervisor through the tasks and milestones their new hire should hit, from day 1 to day 90.

We keep your content specific to each role and current with how you work today, so new hires can easily follow along.

Let’s talkCase studies

What to expect

  1. 1
    We get to know your current onboarding challenges and goals

    Our intake includes a review, where applicable, of your current onboarding:

    • Team
    • Technology
    • Content
  2. 2
    We design your onboarding solution with the level of technology and personnel needed.
    Technology
    Build
    • New system
    • Integrations
    Update
    • Configuration
    • Data cleanup
    Personnel
    Level
    Lead, support
    Availability
    Full-time, fractional
    Duration
    Hours or days, months, year+
  3. 3
    We agree on a timeline and get to work

    We run or support your onboarding operation, communicating and recalibrating as we go.

Our promises

  • Free audit

    Complete our intake form and we’ll share a free audit with some initial recommendations, within 7 business days.

  • Get started fast

    Solutions ready in as little as 30 days

  • Scale as you go

    Just the right amount of support at every stage

  • Satisfaction guaranteed

    If we don’t meet your expectations, we’ll help you find another vendor.

OnboardingCapabilities

Core

  • Day 1–90 role-based onboarding plans
  • Intranet knowledge hub implementation
  • New hire check-ins & surveys
  • New hire checklist
  • Orientation session facilitation
  • Policies & expectations
  • Pre-boarding
  • Process & procedure documentation
  • Quick-start guides
  • Safety & security protocols
  • Supervisor new hire checklist
  • System, tool & equipment demos

Advanced

  • Buddy & mentor programs
  • Content accessibility (e.g., language translation)
  • Content analytics
  • Content governance & updates
  • Content localization (e.g., versions per site)
  • E-learning
  • New hire paperwork automation
  • Onboarding completion tracking
  • Onboarding videos & podcasts
  • System & automation development
  • Train-the-trainer

Onboarding systemReturn on investment

  • Shorter ramp-up to full productivity
  • Higher 90-day and first-year retention
  • More confident new hires

Case studies

Showing 11 of 22 case studies

Sales Leadership Recruiting

Built a dealer relations leadership team for a musical instrument manufacturer expanding its wholesale market. The dealer network grew by more than 500%.

Manufacturing · Sales

Training & Development Team Transformation

Scoped and recruited a new operations learning and development team for a healthcare organization facing increased training demand as it brought dozens of roles in-house. The team expanded onboarding and development support to 10,000+ employees at 180+ locations and made training records more accurate and easier to access.

Healthcare · Training and development

Startup Go-to-Market Team Design and Recruiting

Stood up the first sales and operations team for an equipment manufacturing startup in the entertainment industry. Its product was adopted industry-wide, and the company earned recognition in top-tier media, including The Tonight Show.

Manufacturing · Sales, Operations

Housekeeping Team Orientation

Created a multilingual onboarding program for housekeeping teams brought in-house from a vendor. New hires onboarded faster, CMS compliance findings fell, and training records became more accurate and easier to access.

Healthcare, Hospitality · Environmental services

Equipment Management Team Orientation

Built a new onboarding program for equipment management teams, including illustrated step-by-step procedures and systems training. Compliance with the new equipment management practices rose by more than 90%, and equipment rental costs and losses fell by millions of dollars.

Healthcare · Equipment management

Sales Team New Hire Training

Produced model-specific video tutorials, hosted on the company intranet, to onboard frontline sales hires consistently amid high turnover. New hires got up to speed faster, and refreshing product knowledge became easier.

Automotive · Sales

Food & Nutrition Team Orientation

Created a multilingual onboarding program for food and nutrition teams brought in-house from a vendor. New hires onboarded faster, food safety compliance findings fell, and training records became more accurate and easier to access.

Healthcare, Hospitality · Food and nutrition services

Waste Handling Compliance Program Build

Built a multi-state onboarding program for employees and contractors on waste handling and segregation under RCRA and state rules. Awareness of the regulations and of proper waste handling increased across the workforce, and exposure to compliance penalties fell by millions of dollars.

Healthcare · Waste management

Offshore Customer Service Team Orientation

Documented proprietary standard operating procedures for a pilot of offshore specialist and analyst teams acting as a shared service for 180+ domestic hospitals. The global team was onboarded, and service standards were defined and sustained throughout the pilot.

Healthcare · Shared services

Career Path Design for Entry-Level Roles

Created a multi-tier development roadmap for entry-level supply chain roles across nearly 200 hospital and distribution center locations. The roadmap gave employees clear, achievable paths for growth, and job satisfaction and retention rose among first-year hires.

Healthcare · Supply chain

Contract Analyst Orientation

Developed an orientation program for new contract analysts at a group purchasing organization (GPO). The program included clear, step-by-step workflows with system screenshots. New hires proved able to evaluate contracts correctly with fewer manager escalations.

Healthcare · Procurement and contracting

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